At Arbrate we believe you have a right to know before you arbitrate.

Our mission is to organize arbitrators' information, making it easily accessible and helpful, supporting better preparation and fair treatment before and after the arbitration process.

The Supreme Court ruling implies that choosing the arbitrator is your job, not the Court's job. Selecting the wrong arbitrator can be devastating. In the case above, the person wronged had no recourse to correct the mistake. They had agreed to an arbitrator that was not knowledgeable in the laws they were applying, and they paid the price. A shocking outcome!

Agreeing on a good one is tricky, but complicated by the hidden nature of an arbitrator's rulings, work habits, and even their interpretation of the law. Unlike the courts, which publically disclose their rulings, arbitrators do not. Non-disclosure agreements, mounds of corporate documents, and no repository of judgments hide essential details about them.

But we are here to help!

Arbrate.com offers a platform for the transparent exchange of information about arbitrators and their firms. We use an open and fair crowdsourcing process, focusing on (1) individuals related to arbitration for their understanding and experiences and (2) arbitrators for context and clarity on those experiences. Crowdsourcing openly creates benefits over internal, cumbersome, or ad hoc processes.

Businesses and individuals use Arbrate.com to access information and gain insight on specific arbitrators, see diverse experiences, and reduce the effort to find relevant information, all with a customer-centric viewpoint. Simultaneously, arbitrators and their firms use Arbrate.com to describe their qualifications, experience, and services, driving marketing messages and outreach back by outside validation of their engagements.

We collect arbitrators' information, such as name, firm, and other details, from multiple sources on an ongoing basis. Registered users on Arbrate.com rate individual arbitrators based on their experiences. This information is publically available on Arbrate.com and quickly found using a simple search on our home page.

Ratings are a combination of a short narrative used to describe and document a user's experience in their own words and five specific attributes rated 1 thru 10 (one being the worse and ten being the best). The rating attributes are:

• Cost - How expensive was the arbitrator?
• Quality - How good was the quality of the arbitrator's work?
• Service - How responsive was the arbitrator to questions and explaining their work?
• Efficiency - How quickly was the work completed by the arbitrator?
• Privacy - How protected were information and conversations with the arbitrator?

While many online rating systems use a single overall rating, at Arbrate.com, we use several ratings to provide insight and balanced perspectives. Depending on a user's standpoint, some categories are more important than others. Each arbitrator's profile lists detailed ratings. Search results show a summary rating for an arbitrator.

The author of a rating is free to revise the rating using the button next to the specific rating. A rating should be based on direct experience with an arbitrator and should not include personal or protected information. While an arbitrator cannot erase or modify a rating, they can respond to individual ratings, providing clarity, context, and understanding using the button. Only the users that have claimed an arbitrator listing using the button can respond to ratings for that arbitrator.

If you feel that a rating is abusive in some form, please email abuse@arbrate.com with specific details.

Anyone can search for arbitrators or firms without becoming a registered user, but they cannot leave ratings. Only registered users can rate an arbitrator using the button.

A registered user can be anyone interested in arbitration, including anyone who has experienced arbitration, anyone about to enter into arbitration, an arbitrator, an administrator at a related firm, or anyone just curious about arbitration. Select the "Register" link at the top of the site to become a registered user.

While searching the thousands of listings on Arbrate.com, a user can create a new listing if an arbitrator or firm is not found. Logged-in users can add the missing arbitrators or firms using the or buttons on the top right of the site. After entering the new arbitrator, users can submit ratings for them.

Any registered user can add arbitrators to our listings. Arbitrators' listings on our site can be managed by a registered user, or unmanaged. If an arbitrator is not managed, a button appears next to the arbitrator's name. A registered user, presumably an arbitrator themselves, can claim the listing using the button. Arbitrators that are managed appear with a icon next to their name.

Claiming a listing allows that user to edit the arbitrator's details, using the button, such as a link to a picture of the arbitrator, contact information, social media links, associated firm, a description of their experience and services. The managing user can also respond to individual ratings, using the button next to each rating. The response can include context and additional details to clarify the rating.

Any registered user can add a firm to our listings. We have firms listed on our site that are managed by registered users, and firms listed that are not managed by any user. If a firm is not managed, a button appears next to the firm's name. A registered user, presumably a responsible party at the firm, can claim the listing using the button. Firms that are managed appear with a icon next to the firm name.

Claiming a firm's listing allows that user to edit the listing details using the button, such as the firm's name and address.

Currently, the Arbrate team is making Alpha releases. An alpha release means that the features and functions of the website may change as we refine our approach. There may also be bugs and errors on the site that need to be fixed. If you suspect you have found a bug or are experiencing problems, please email us at info@arbrate.com.